Student and staff expectations of university life - a pilot study.

Authors

DOI:

https://doi.org/10.21100/compass.v17i1.1439

Keywords:

Expectations, support, academic skills, diversity

Abstract

Student expectations of university lack clarity, yet unmet expectations may negatively impact upon satisfaction, attainment and progression. This questionnaire-based pilot study explored student and staff expectations, in a large English widening participation university.  In all, 65 students and 27 staff participated. Most notable was the similarity of student responses regardless of demographic characteristics. However, students already in paid work were significantly more likely to agree that they liked the university and found it easy to make friends. Students who might consider taking on paid work expressed significantly more concern that they may struggle with their academic work whilst those not in paid work had significantly more concerns about exams and self-directed learning. In terms of transferable academic skills, Black students were significantly less likely than white students to expect to make detailed class notes for themselves, albeit within this small sample size, while those first-in-family identified more academic skills needs than other student groups. Significantly more staff than students considered classroom attendance necessary. This pilot study suggests future research directions, including the impact of paid work and ethnicity on specific academic skills and underlines the importance of student support.  

Author Biographies

Magdalena Dolecka, Kingston University London

Magdalena is an Hons BSc Biological Sciences student who understook this research as part of a funded staff: student research opportunity.

Noor U Khan, Kingston University London

Noor is a student on the BSc (Hons) Biomedical Sciences degree. She undertook this project as part of a funded staff: student research opportunity.

Vanee Sivagurunathan, Kingston University London

Vanee is a student on the BSc (Hons) Biological Sciences degree pathway. She undertook this research as part of a funded staff: student research project.

Alison Faith Kelly, Kingston University London

Alison Kelly is an Associate Professor in Microbiology at Kingston University and Course Leader for the undergraduate degree BSc (Hons) Biological Sciences. A Senior Fellow of the Higher Education Academy, she has experience of researching in higher education, investigating academic issues including student engagement, collaboration and educational quality as well as maintaining a strong research interest in her scientific area.

Hilda Mary Mulrooney, Kingston University London

Hilda Mulrooney is an Associate Professor in Nutrition, having previously held dietetic posts within the NHS in public health, primary & secondary care. She has worked in higher education for over 20 years, and has a strong interest in developing co-curricular opportunities for students, which allow them to apply their learning and gain experience while at university. She is a Senior Fellow of the Higher Education Academy.

References

Ahn, M.Y. and Davis, H.H. (2019) ‘Four domains of students’ sense of belonging to university.’ Studies in Higher Education, 45(3), 622-634. Available at: https://doi.org/10.1080/03075079.2018.1564902 (accessed 2 February 2023)

Al-Musalli, A. M. (2015) ‘Taxonomy of Lecture Note Taking Skills and Subskills.’ The International Journal of Listening, 29, 134-147. Available at: https://doi.org/10.1080/10904018.2015.1011643 (accessed 15 December 2022)

Applegate, C. and Daly, A. (2006) ‘The Impact of Paid Work on the Academic Performance of Students: A Case Study from the University of Canberra.’ Australian Journal of Education, 50(2), 155-166. Available at: https://doi.org/10.1177/000494410605000205 (accessed 11 November 2022)

Barlow, J. and Fleischer, S. (2011) ‘Student Absenteeism: Whose Responsibility?’ Innovations in Education and Teaching International, 48(3), 227–237. Available at: https://doi.org/10.1080/14703297.2011.593700 (accessed 12 January 2023)

Bonner, J. M. and Holliday, W. G. (2006) ‘How college science students engage in note-taking strategies.’ Journal of Research in Science Teaching, 43(8), 786-818. Available at: https://doi.org/10.1002/tea.20115 (accessed 10 February 2023)

Boulton, C.A., Kent, C. and Williams, H.T.P. (2018) ‘Virtual learning environment engagement and learning outcomes at a ‘bricks-and-mortar’ university.’ Computers & Education, 126, 129–42. https://doi.org/10.1016/j.compedu.2018.06.031 (accessed 29 January 2023)

Boulton, C.A., Hughes, E., Jent, C., Smith, J.R. and Williams, H.T.P. (2019) ‘Student engagement and wellbeing over time at a higher education institution.’ PLoS ONE, 14(11), e0225770. Available at: https://doi.org/10.1371/journal.pone.0225770 (accessed 10 April 2023)

Brown, C. (2015) ‘What’s the best most effective way to take notes on your laptop or tablet?’ Available from: https://theconversation.com/whats-the-best-way-to-take-notes-on-your-laptop-or-tablet-43630 (accessed 25 September 2022)

Cambruzzi, W., Rigo, S.J. and Barbosa, J.L.V. (2015) ‘Dropout Prediction and Reduction in Distance Education Courses with the Learning Analytics Multitrail Approach.’ Journal of Universal Computer Science, 21(1), 23–47. Available at: https://doi.org/10.3217/jucs-021-01-0023 (accessed 12 April 2023)

Cerezo, R., Sánchez-Santillán, M., Puerto Paule-Ruiz, M. and Núñez, J.C. (2016) ‘Students’ LMS interaction patterns and their relationship with achievement: A case study in higher education.’ Computers & Education, 96, 42–54. Available at: https://doi.org/10.1016/j.compedu.2016.02.006 (accessed 10 March 2023)

Clark, G., Gill, N., Walker, M. and Whittle, R. (2011) ‘Attendance and performance: Correlations and motives in lecture-based modules.’ Journal of Geography in Higher Education, 35, 199-215. Available at: https://doi.org/10.1080/03098265.2010.524196 (accessed 24 January 2023)

Clement, L. (2016) ‘External and internal barriers to studying can affect student success and retention in a diverse classroom.’ Journal of Microbiology & Biology Education, 17(3). Available at: https://doi.org/10.1128/jmbe.v17i3.1077 (accessed 4 March 2023)

de Freitas, S., Gibson, D., Du Plessis, C., Halloran, P., Williams, E., Ambrose, M., Dunwell, I. and Arnab, S. (2015) ‘Foundations of dynamic learning analytics: Using university student data to increase retention.’ British Journal of Educational Technology, 46(6), 1175–88. Available at: https://doi.org/10.1111/bjet.12212 (accessed 10 February 2023)

Edwards, M.R. and Clinton, M.E. (2018) ‘A study exploring the impact of lecture capture availability and lecture capture usage on student attendance and attainment.’ Higher Education, 77, 403-421. https://doi.org/10.1007/s10734-018-0275-9 (accessed 9 December 2022)

Freeman, T., Anderman, L. and Jensen, J. (2007) ‘Sense of Belonging in College Freshmen at the Classroom and Campus Levels.’ Journal of Experimental Education, 75(3), 203- 220. Available at: https://doi.org/10.3200/JEXE.75.3.203-220 (accessed 22 November 2022)

Gysbers, V., Johnston, J., Hancock, D. and Denyer, G. (2011) ‘Why do students still bother coming to lectures when everything is available online?’ International Journal of Innovation in Science and Mathematics Education, 19, 20-36. Available at: https://www.researchgate.net/publication/266173812_Why_do_Students_still_Bother_Coming_to_Lectures_When_Everything_is_Available_Online?enrichId=rgreq-27bd318db93108091ad87b6d1b483e5b-XXX&enrichSource=Y292ZXJQYWdlOzI2NjE3MzgxMjtBUzoxODYzNjY5Nzc2NTA2ODhAMTQyMTQ0NDc1ODAyOA%3D%3D&el=1_x_2&_esc=publicationCoverPdf (accessed 2 February 2023)

Hassel, S. and Ridout, N. (2018) ‘An Investigation of First-Year Students' and Lecturers' Expectations of University Education.’ Frontiers in Psychology, 8, 2218. Available at: https://doi.org/10.3389/fpsyg.2017.02218 (accessed 28 October 2022)

Hausmann, L.R., Ye, F., Ward Schofield, J. and Woods, R.L. (2009) ‘Sense of belonging and persistence in white and African American first-year students.’ Research in Higher Education, 50, 649–669. Available at: https://doi.org/10.1007/s11162-009-9137-8 (accessed 10 December 2022)

Haynes, J. M., McCarley, N. G. and Williams, J. L. (2015) ‘An analysis of notes taken during and after a lecture presentation.’ North American Journal of Psychology, 17(1), 175-186. Available at: https://www.researchgate.net/publication/272417797_An_Analysis_of_Notes_Taken_During_and_After_a_Lecture_Presentation (accessed 23 February 2023)

Hillman, N. (2019) ‘Should we meet or transform student expectations?’ WONKHE Blog. Available from: https://wonkhe.com/blogs/should-we-meet-or-transform-student-expectations/ (accessed 25 July 2022)

JISC. (2021) ‘Teaching staff digital experience insights survey 2020/21.’ Available from: https://repository.jisc.ac.uk/8568/1/DEI-HE-teaching-report-2021.pdf (accessed 25 July 2022)

Kahu E.R. (2013) ‘Framing student engagement in higher education.’ Studies in Higher Education, 38, 758-773. Available at: https://doi.org/10.1080/03075079.2011.598505 (accessed 25 January 2023)

Kassarnig, V., Bjerre-Nielsen, A., Mones, E., Lehmann, S. and Lassen DD. (2017) ‘Class attendance, peer similarity, and academic performance in a large field study.’ PLoS ONE, 12, e0187078. Available at: https://doi.org/10.1371/journal.pone.0187078 (accessed 22 February 2023)

Kim, K., Turner, S. A. and Pérez-Quiñones, M. A. (2009) ‘Requirements for electronic note taking systems: A field study of note taking in university classrooms.’ Education and Information Technologies, 14, 255-283. Available at: https://doi.org/10.1007/s10639-009-9086-z (accessed 10 February 2023)

Kokemuller, N. (2019) ‘The importance of note taking skills.’ Available from: https://www.theclassroom.com/importance-taking-skills-19410.html (accessed 25 October 2022)

Krause, K.L. and Coates, H. (2008) ‘Students’ engagement in first-year university.’ Assessment & Evaluation in Higher Education, 33(5), 493–505. Available at: https://doi.org/10.1080/02602930701698892 (accessed 10 February 2023)

Kuzilek, J., Hlosta, M., Herrmannova, D., Zdrahal, Z., Vaclavek, J. and Wolff, A. (2015) ‘OU Analyse: Analysing at-risk students at The Open University.’ Learning Analytics Review; LAK15(1), 1–16. Available at: https://oro.open.ac.uk/42529/ (accessed 14 March 2023)

Landrum, R. E. (2010) ‘Faculty and student perceptions of providing instructor lecture notes to students: Match or mismatch.’ Journal of Instructional Psychology, 37(3), 216-221. Available at: https://psycnet.apa.org/record/2010-21949-005 (accessed 5 January 2023)

Lawrence, L. and White, S. (2010) ‘Ethnicity and study skills: active intervention in the library setting.’ Sconul Focus, 50, 56-59. Available at: https://www.sconul.ac.uk/publication/ethnicity-and-study-skills-active-intervention-in-the-library-setting (accessed 7 February 2023)

McGregor, I. (2015) ‘How does term-time paid work affect higher education students’ studies, and what can be done to minimise any negative effects?’ Journal of Perspectives in Applied Academic Practice, 3(2), 3-14. Available at: https://doi.org/10.14297/jpaap.v3i2.127 (accessed 2 March 2023)

McInnes, C. (2001) ‘Signs of Disengagement? The Changing Undergraduate Experience in Australian Universities’. Available at: https://rest.neptune-prod.its.unimelb.edu.au/server/api/core/bitstreams/9a2449db-7cf7-5826-b26b-a7cfecef0753/content (accessed 26 February 2023)

McInnes, C. and Hartley, R. (2002) ‘Managing Study and Work.’ Department of Education, Science & Training, Australia. Available at: http://hdl.voced.edu.au/10707/85879 (accessed 15 March 2023)

Mehta, K. and Pitchers, R. (2018) ‘The significance of effective note taking.’ LSST Staff Blog. Available at: https://www.lsst.ac/blogs/the-significance-of-effective-note-taking (accessed 25 January 2023)

Moores, E., Birdi, G.K. and Higson, H.E. (2019) ‘Determinants of university students’ attendance.’ Educational Research, 61(4), 371-387. Available at: https://doi.org/10.1080/00131881.2019.1660587 (accessed 12 February 2023)

Neves, J. and Brown, A. (2022) ‘Student Academic Experience Survey 2022.’ Available at: https://s3.eu-west-2.amazonaws.com/assets.creode.advancehe-document-manager/documents/advance-he/AdvHE_HEPI_SAES%202022_1654522609.pdf (accessed 25 January 2023)

Neves, J. and Hillman, N. (2018) ‘Student Academic Experience Survey 2018.’ Available at: https://www.hepi.ac.uk/wp-content/uploads/2018/06/STRICTLY-EMBARGOED-UNTIL-THURSDAY-7-JUNE-2018-Student-Academic-Experience-Survey-report-2018.pdf (accessed 10 March 2023)

Nye, P.A., Crooks, T.J., Powley, M. and Tripp, G. (1984) ‘Student note-taking related to university examination performance.’ Higher Education, 13, 85-97. Available at: https://doi.org/10.1007/BF00136532 (accessed 12 February 2023)

O’Brien, M. and Verma, R. (2018) ‘How do first year students utilize different lecture resources?’ Higher Education, 77, 155-172. Available at: https://doi.org/10.1007/s10734-018-0250-5 (accessed 11 February 2023)

Office for National Statistics. (2023) ‘Cost of living and higher education students, England: 30 January to 13 February 2023.’ Available at: https://www.ons.gov.uk/peoplepopulationandcommunity/educationandchildcare/bulletins/costoflivingandhighereducationstudentsengland/30januaryto13february2023 (accessed 18 April 2023)

Papasotiriou, M. and Windle, J. (2012) ‘The social experience of physically disabled Australian university students’. Disability and Society, 27(7), 935-947. Available at: https://doi.org/10.1080/09687599.2012.692027 (accessed 10 January 2023)

Parson, V., Reddy, P., Wood, J. and Senior, C. (2009) ‘Educating an iPod generation: undergraduate attitudes, experiences and understanding of vodcast and podcast use.’ Learning, Media and Technology, 34, 215-228. Available at: https://doi.org/10.1080/17439880903141497 (accessed 22 March 2023)

Rajabalee, Y.B. and Santally, M.I. (2021) ‘Learner satisfaction, engagement and performances in an online module: Implications for institutional e-learning policy.’ Education and Information Technologies, 26(3), 2623–2656. Available at: https://doi.org/10.1007/s10639-020-10375-1 (accessed 22 February 2023)

Rienties, B. and Toetenel, L. (2016) ‘The impact of learning design on student behaviour, satisfaction and performance: A cross-institutional comparison across 151 modules.’ Computers in Human Behavior, 60, 333–41. Available at: https://doi.org/10.1016/j.chb.2016.02.074 (accessed 7 January 2023)

Salamonson, Y., Everett, B., Koch, J., Andrew, S. and Davidson, P.M. (2012) ‘The impact of term-time paid work on academic performance in nursing students: A longitudinal study.’ International Journal of Nursing Studies, 49(5), 579-585. Available at: https://doi.org/10.1016/j.ijnurstu.2011.10.012 (accessed 12 February 2023)

Strong, J. (2022) ‘Identifying and understanding the drivers of student engagement in a school of politics and international relations.’ Learning & Teaching in Politics and International Studies, 1-17. Available at: https://doi.org/10.1177/02633957221086879 (accessed 8 January 2023)

TASO. (2021) ‘Supporting access and student success for mature learners, summary report’. Available at: https://s33320.pcdn.co/wp-content/uploads/TASO-mature-students-summary-report-2021.pdf (accessed 12 April 2023)

Thomas, L. (2012) ‘Building Student Engagement and belonging in Higher Education at a time of change.’ Available at: https://s3.eu-west2.amazonaws.com/assets.creode.advancehe-documentmanager/documents/hea/private/what_works_final_report_1568036657.pdf (accessed: 27 January 2023).

Tinsley, B. (2020) ‘Coronavirus and impact on students in higher education in England: September to December 2020.’ Available at: file:///C:/Users/hilda/Downloads/Coronavirus%20and%20the%20impact%20on%20students%20in%20higher%20education%20in%20England_%20September%20to%20December%202020%20(1).pdf (accessed 14 December 2022)

Trigwell, K. and Prosser, M. (2004) ‘Development and Use of the Approaches to Teaching Inventory.’ Educational Psychology Review, 16(4), 409-424. Available at: https://doi.org/10.1007/s10648-004-0007-9 (accessed 12 October 2022)

United Nations. (2020) ‘Education during Covid-19 and beyond.’ Available at: https://www.un.org/development/desa/dspd/wp-content/uploads/sites/22/2020/08/sg_policy_brief_covid-19_and_education_august_2020.pdf (accessed 12 September 22)

Universities UK & NUS. (2019) ‘Black, Asian and minority ethnic student attainment at UK universities: #CLOSINGTHEGAP.’ Available at: https://www.universitiesuk.ac.uk/sites/default/files/field/downloads/2021-07/bame-student-attainment.pdf (accessed 25 February 2023)

Van der Meer, J. (2012) ‘Students’ note-taking challenges in the twenty-first century: Considerations for teachers and academic staff developers.’ Teaching in Higher Education, 17(1), 13-23. Available at: https://do.org/10.1080/13562517.2011.590974 (accessed 13 March 2023)

Williams, T. (2022) ‘Class attendance plummets post-Covid’. Available at: https://www.timeshighereducation.com/news/class-attendance-plummets-post-covid (accessed 12 April 2023)

Downloads

Published

05/09/2024

Issue

Section

Research Articles